Refund Form

Cancel Order Items

To help us find your order, please provide your Order ID and either your phone number or billing post code.

If you do not have your order ID to hand you will need to contact our team.

Order Number

Phone #

Postcode

Find Order

Order:

Please select the items below that you would like to cancel.

# of items to cancel:0

Submit

Delivery Driver Putting A Box Back Onto The Truck

We’re sorry to hear that you would like to cancel and request a refund.

Your report has now been sent to our customer care team, who will aim to process it as quickly as possible. In the meantime, please find more information on how your report will be handled and what you should do until then below.

We will aim to get back in touch within 48 hours, although it may take a little longer during a busier period.
Any reports received during the weekend or a Bank Holiday will not be seen until the next working day.
If all or part of your order is delivered before we get in touch, please do not return these items until our team have been in touch and ensure they are stored appropriately.
If you change your mind and no longer wish to cancel your order, please contact us and make our team aware.